Frequently Asked Questions
Do the items run true to size?
We use Gildan Brand Products that run true to size.
Unisex/Men's Shirt Details (Default)
6 oz., pre-shrunk 100% cotton
Double-needle stitched neckline, bottom hem and sleeves
Quarter-turned
Seven-eighths inch seamless collar
Shoulder-to-shoulder taping
Tearaway label
Unisex Sweatshirts/Hoodies (Default)
Fabric:
20 oz., 50% USA cotton, 50% polyester
All Heather Sport colors are 60% cotton, 40% polyester
Made with 50% sustainably and fairly grown USA cotton
There is an option for a Ladies Cut T-Shirt instead of a Unisex T-Shirt and that does run small - We do recommend sizing up if you choose a Ladies cut T-Shirt
Women's Shirt Details (Default) (This is a Juniors Cut Tee - Sizing up one size is recommended)
5.3 oz., pre-shrunk 100% cotton
Double-needle stitched neckline, bottom hem and sleeves
Women's fit
Quarter-turned
Taped neck & shoulders
Seamless five-eighths inch collar
Tearaway label
What's your order processing and shipping time?
👉When Can I Expect My Order 👈
Current Processing Time: 10 business days or less. Please also allow standard shipping time.
During holidays please expect delays as the amount of orders are slightly higher than usual, although we will do our best to get your order to you as soon as possible.
👉Shipping Time👈
First Class shipping will take 3 to 5 business days
Priority shipping will take 1 to 3 business days.
We are always available to answer questions via our website chat box, email at waymakerdesignsinc@gmail.com or by phone 1 (520) 346-6342
What happens if my order arrives and there is a problem?
We ask that you email us at waymakerdesignsinc@gmail.com or contact us by phone 1 (520) 346-6342. You can also reach out to us on one of our social media platforms. When you reach out, please provide the full name the order was placed under along with the order number and a brief description of the issue. If a picture is possible if you can provide that, it is always appreciated. Thanks again for supporting our small business, we appreciate you!
Can I return, cancel an order, or exchange a product?
All items are made-to-order specifically for you when your order is placed. Due to the nature of these items, unless they arrive damaged or defective, we CAN Not accept cancellations, returns, and or exchanges. We do not issue refunds unless the item is defective and we have made the decision not to remake and replace the product. If you have an issue with an order that you
have received, please contact us by email at waymakerdesignsinc@gmail.com,
by phone at 1 (520) 346-6342 and we will correct it ASAP. We take great pride in all of our products, our customer service, and our family owned and operated small business.